Gallery
Martedì, 15 Ottobre 2019

Privacy Policy

Personal Data Protection Notice

The controller is Frfuja Mariza

We are committed to opting for the proper solutions in terms of how we collect, use and protect your personal data. Our Privacy Policy explains:

  • What types of personal data we collect and why we collect it.
  • Your possibility to request the cancellation or the update of your personal data.

Personal data that we collect

If you register for our services, you may pass on to us:

  • Your personal information such as, your address, your email address, your telephone number and your date of birth.

If you browse our website or use our mobile apps, we may collect:

  • Travel preferences,
  • Information about your browsing on our websites and mobile apps,
  • Information got when you click on any of our advertisements, including those shown on other organisations websites,
  • Information about the way you access our digital services, including your operating system, IP address, online identifiers and browser details,
  • Social preferences, interests and activities.

If you buy our products, we may collect:

  • Information about the traveller, passport details, other information on ID Cards,
  • Insurance data,
  • Information about your browsing on our websites and mobile apps,
  • Information got when you click on any of our advertisements, including those shown on other organisations websites,
  • Information about the way you access our digital services, including your operating system, IP address, online identifiers and browser details,
  • Social preferences, interests and activities.

Other sources of personal data

  • Your insurance company, its representatives and healthcare professionals may exchange relevant personal data and special categories of personal data with us in circumstances where we/you have to act on your behalf or in the interests of other customers or in emergency circumstances.
  • When you log in to interact with our platforms or our online services, such as Facebook, Google+ or Twitter, using your social network login details, you agree to share your user data with us: for example, your name, email address, date of birth, location and other information that you would like to share with us.
  • We may use recordings from surveillance cameras.
     Personal data about other persons that you submit to us
  • We use personal data that you provide about others, such as further information on your booking.
    By providing personal data about other people, you have to be sure that they agree to this and that you are permitted to submit the information. Furthermore, it is also important to ensure that these people know how their personal data could be used.

Use of your personal data

To organise products and services that you request

We need to process your personal data in order to manage your account or your booking, provide you with the products and services you request and help you with orders and any refunds you may require.
Data from traffic partners, travel agencies and landlords are used and processed in the context of procedures connected to marketing relationships.

To organise and improve our products, services and day-to-day administration

We use personal data to organise and improve our products, websites, mobile apps, loyalty and customer recognition programmes and other services.
We monitor the way our services are used in order to protect your personal data and to detect and prevent fraud, other crimes and the misuse of services. This helps us ensure a safe use of our services.
We may use personal data to manage and solve security incidents, problems or other similar occurrences. These could be of a medical or insurance-related nature, for instance.
We may use personal data to conduct market research and internal development and to develop and improve our product and service range and our means of communication.
We use recordings from surveillance cameras in order to guarantee the safety of anyone visiting our facility, to detect, prevent and prosecute offences. We may also rely on the images to carry out and defend our legal rights.

To personalise your experience

Observing your browsing habits helps us to understand you as a customer and allows us to offer you personalised offers and services.
We may also take into account your feedback on our marketing actions regarding our range of products and services. This allows us to offer you products and services that better meet your needs as a customer.
If you do not wish to receive a personalised service from us, you may change your preferences with us at any time online, by telephone or in writing (for example, by email). We will update your data as soon as possible.

To contact and interact with you

We want to serve you better as a customer. Whenever you contact us, for example, by email, post, telephone or social media, we may use personal data to address your concerns as quickly and effectively as possible.
We need to process your personal data in order to manage advertising campaigns.  
We will not sell your personal data to third parties.

Marketing activities

From time to time we would like to provide you with relevant offers and news about our products and services in various ways, for example by email. We will act this way only if you have previously agreed to receive this kind of marketing communication.
When you book in at our facility, we will ask you if you would like to receive marketing communications. You can change your marketing preferences at any time, whether online, by phone, via a link to unsubscribe from newsletters in our marketing emails or by writing to us (for example, by email).
You would, however, still receive service-related communications from us. For example, confirmations of bookings you make with us and important information about the use of our products and services.

Sharing personal data with suppliers and trading partners

We may need to share personal data in order to safeguard or defend our legal rights; this includes transferring personal data to third parties, for example to prevent fraud and reduce credit risk.
When we share personal data with other organisations, we ask them to keep the data secure. This means they are not permitted to use your personal data for their own marketing purposes.
We only share the minimum amount of personal data in order to enable our suppliers and trading partners to provide their services to you and us.

Sharing personal data with the authorities

In order to be able to travel, it is sometimes compulsory (legally required by the authorities in the departure and/or destination country) to disclose and process your personal data for purposes of immigration, border control, security and fight against terrorism, or other purposes identified as appropriate.
We may share the minimum amount of personal data with other authorities if the law requires us to do so or if we are legally permitted to do so.

Protection of your personal data

We know how important it is to protect and appropriately manage your personal data. We take appropriate security measures to help protect your personal data from accidental loss and unauthorised access, use, modification and disclosure.

Data retention

We store your personal data for as long as it is necessary for the purposes set out in this Privacy Notice and/or to comply with the conservation values of the statute. After this period, we will delete personal data in a secure manner. If data is required after this period for analytical, historical or other legitimate business purposes, we will take appropriate measures to anonymise that data.

About cookies and similar technologies

Cookies are small data files that allow a website to collect and store a range of data on your desktop, laptop or mobile device. Cookies help us provide important features and functions on our websites and mobile apps, and we use them to improve your customer experience. Please see also our separate Cookie Notice.

Links to other websites

Our websites or mobile apps may contain links to websites of other organisations that have their own privacy notices. Please be sure to read carefully the terms of service and the privacy notice before providing any personal data on a website of another organisation, as we assume no responsibility for them.

Features of social media

Our websites or mobile apps may contain features of social media such as Facebook, Twitter, Google+ or Pinterest that have their own privacy notices.
Please be sure to read carefully the terms of service and the privacy notice of the social media mentioned above before transferring any personal data, as we assume no responsibility or liability for these features.

Accessing and updating your personal data; complaints

You have the right to request a copy of the personal data we hold about you. You may write to us requesting a copy of any other personal data stored about you.
Please include any details that will help us to identify and locate your personal data. If we can provide access to the data, we will do so for free, unless further copies are requested. In this case, we may charge an appropriate fee based on administrative costs.
We want to make sure that the personal data we store about you is accurate and up to date. If any of the information we hold about you is incorrect, please let us know.
You can also request your personal dataʼs correction or cancellation, object to the processing of your personal data and, if technically feasible, object that your personal data are passed on to another organisation.
We will update or delete your data unless we need to keep it for legitimate business or legal purposes.
You can also contact us if you would like to complain about how we collect, store and use your personal data. It is our goal to provide the best possible solution to your complaints. However, if you are not satisfied with our response, you can contact the local data protection authority.
Please submit your request or complaint in writing to the legal department or the data protection officer.

Address: Frfuja Mariza, Kortivi 129, Momjan, Buje, Croatia
Email: Questo indirizzo email è protetto dagli spambots. È necessario abilitare JavaScript per vederlo.

Please note that we may ask you to confirm your identity before we process your request or complaint. We may also ask you for more information to help us ensure that you are authorised to make this request or complaint to us, for example if you contact us on behalf of someone else.

Legal basis for processing personal data

We only collect and use your personal data if at least one of the following conditions is met:

  • We have your consent;

Example: Landlord’s account

You give us permission to process your personal data when you contact us for the rent of the facility.
This is necessary in order to contact you or, at your request, to take appropriate steps before concluding a contract;

Example: Provision of the products and services you requested

We need to process your personal data in order to be able to manage your booking, provide you with the products and services you want to purchase, and help you with orders or any refunds.

  • This is necessary in order to comply with a legal obligation;

Example: Sharing personal data with the authorities

In order for you to be able to travel, it may be compulsory (legally required by the authorities in the departure and/or destination country) to disclose and process your personal data for purposes of immigration, border control, security and fight against terrorism, or other purposes identified by the authorities as appropriate.

  • This is necessary in order to protect your vital interests or those of other persons;

Example: In an emergency

Your insurance provider, their agents and healthcare workers may exchange relevant personal data and special categories of personal data with us. This is the case, for example, if we or those mentioned above need to act on your behalf or in the interests of other customers.

  • The processing is in the public interest or is carried out in the exercise of public authority;

Example: Security measures

We may use personal data to take security measures or respond to disruptions or other similar incidents, including those of a medical and insurance-related nature.

  • These are in our or a third party’s legitimate interests, unless this is overridden by your own interests or rights.

Example: To personalise your travel experience

If we need to process special categories of personal data, such as health data, for medical reasons, we will act in this way only if one or more additional conditions are met: we have your explicit consent; it is necessary to protect your vital interests or those of another person and you are physically or legally unable to give consent; it is necessary to substantiate, assert or defend legal claims; it is necessary for reasons of substantial public interest.

Keywords

Controller: The controller determines the purposes and means of the use of personal data.
European Economic Area (EEA): EU member states plus Norway, Iceland and Liechtenstein.
Special categories of personal data: These are categories of personal data that reveal racial and ethnic origin, political opinions, religious or philosophical beliefs or trade union membership; genetic data, biometric data for the identification of a natural person; health data as well as data on a natural person’s sexuality or sexual orientation.

COOKIE NOTICE

About cookies and similar technologies

Cookies are small data files that allow a website to collect and store a range of data on your desktop, laptop or mobile device. Cookies help us provide important features and functions on our websites and mobile apps, and we use them to improve your customer experience. With our permission, cookies from other companies may be applied on our websites and mobile apps. For example, we use cookies to do the following:

Improve the functionality of our websites and mobile apps

Cookies allow us to evaluate and improve the way our websites and mobile apps work in order to personalise your experience and allow you to enjoy many of the useful features. For example, cookies help us keep track of what you book as you go through each stage of the booking process; they help us remember your preferences such as last searches, listed holidays and the contents of your online shopping basket.

Improve the performance of our websites and mobile apps

Cookies can help us understand how our websites and mobile apps are used, for example, by telling us whether you get any error messages when using the site, so that we can then test various features of our website and mobile apps. Website analytics, including Google Analytics and AT Internet, provide information about the number of visitors of our website and mobile apps, which areas of our website and mobile apps are particularly popular and whether there are any trends such as if a particular page is viewed mainly by people from a particular country. These cookies ultimately help us to improve your visit to our website.

Provide relevant online advertising

We use cookies to provide online advertising that we believe will be of particular interest to you when visiting our websites, mobile apps and other websites. For example, these cookies help us to suggest flights from your nearest airport, a holiday to a destination you are interested in, or products that you may like.
These cookies may collect data about your online behaviour, such as your IP address and the website from which you came to ours.
This means that you may see our advertising on our websites and mobile apps and websites of other companies. You may also see advertising for other companies on our websites and mobile apps.
To help us provide only relevant online advertising, we also link data that we collect through cookies in your device’s browser to other data we collect.

Measure the effectiveness of our marketing communications, including online advertising

Cookies tell us if you have seen a specific advertisement and when it was published. This information allows us to measure the effectiveness of our online advertising campaigns and check how many times an advertisement has been shown to you. This prevents us from constantly showing you the same advertisement. We also use cookies to measure the effectiveness of our marketing communications, allowing us to find out whether you have opened a marketing email we sent you.

Your choices regarding cookies

You can use your browser settings to accept or reject new cookies and delete the existing ones. You can also set your browser to notify you each time new cookies are stored on your computer or another device. More detailed information on how to manage cookies can be found on the websites All About Cookies and Your Online Choices.
If you choose to disable some or all cookies, you may not be able to make full use of our websites or mobile apps. For example, you may not be able to add items to your shopping basket, proceed to checkout or use any of our products and services that otherwise require a login.
If we display personalised advertisements on other companies’ websites, the AdChoices icon is normally displayed. Clicking on this icon will provide you with a special guide on how to control your online advertising settings. More information is available on the YourAdChoices website.

Changes to our Cookie Notice

This Cookie Notice replaces all previous versions. We may change the Notice at any time, so please check it regularly on our websites for any updates. If the changes are significant, we will provide a clearly identifiable message on our websites. In addition, we will send you an electronic notification of changes to our Cookie Notices if we deem it appropriate.
Last updated: May 2018

Keywords

Website analytics: Website analytics, such as Google Analytics and AT Internet, help us understand how visitors use our website. We can see a range of reports on how visitors interact with our website and mobile apps. This helps us constantly improve the website experience for visitors’ benefit.
Website analytics use so-called first party cookies to track visitor interactions. In our case, they are used to gather information about how visitors use our website and mobile apps. We then use the information to generate reports that help us improve our website.
This website uses Google Analytics, a web analysis service provided by Google LLC (“Google”). Google Analytics uses so-called cookies, text files that are stored on your computer and that allow analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transferred to one of Google’s servers in the USA, where it is stored. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operators and to provide other services related to website and internet usage. Google may also transfer this information to third parties if required by law or insofar as third parties process this data on behalf of Google. Google will never associate your IP address to other Google data. You can prevent the installation of cookies by setting your browser software; however, please be aware that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes described above.
You can object to data collection and storage at any time with future effect.
Our website uses Google Analytics’ anonymisation feature. As a result, IP addresses are only stored and processed in a shortened version so that they cannot be linked to individuals.
The Google Analytics code implemented on this website supports display advertising. Remarketing is activated on this website as part of Google Analytics’ code for display advertising. Our advertisements are shown on third-party websites, including Google. We and third parties, including Google, use cookies to do this. The combined use of first-party cookies (such as Google Analytics cookies) and third-party cookies allows targeted advertising, advert optimisation and advert placement based on your previous visits to this website. You can use the preset manager to disable Google Analytics for display advertising and to customise advertisements in the Google Display Network. In addition, this website uses Google’s Demographics and Interest Reports feature.
During the collection and processing, AT Internet also uses the IP address of our online users. To protect this data, they are stored in an anonymous form for a limited period of time, so that all statistical analysis is carried out without any reference to you. AT Internet does not publish any personal statistical data.

We evaluate the data for the following purposes in particular:

  • To conduct performance or profitability comparisons of our websites,
  • To count visitors,
  • To track the attention paid to online advertising, partner and affiliate programmes, rich media content and special campaigns on the website,
  • To detect the areas of the website that are particularly appealing to you,
  • To assess the origin of online users in order to locally optimise our offer.

Online advertising: Marketing messages that you can find on the Internet.

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Casa dei Farfui

•    Proprietario: Mariža Frfuja
•    Indirizzo: Kortivi, 129 Momjan, 52460 Buje - Croazia

Telefono: +385 52 779065
Cellulare: +385 91 5281020
e-mail: Questo indirizzo email è protetto dagli spambots. È necessario abilitare JavaScript per vederlo.